Privacy Policy

Introduction

This Privacy Policy describes how NationalCart.in and its affiliates (“Shibsankar Manna”, “we”, “our”, or “us”) collect, use, share, protect, or otherwise process your personal data through our website https://nationalcart.in/ (the “Platform”). You may browse certain sections of the Platform without registering. We do not offer any product or service under this Platform outside India. Your personal data will primarily be stored and processed in India.

By using the Platform, you agree to the terms of this Privacy Policy and to be governed by Indian laws, including data protection and privacy laws. If you do not agree, please do not use or access our Platform.

Collection of Information

We collect your personal data when you use our Platform, services, or otherwise interact with us. This may include your name, date of birth, address, phone number, email ID, identity proof, and payment information such as bank account, card details, or biometric data (when using certain features).

Providing such information is optional, but certain services may be inaccessible without it. We may track user behavior, preferences, and interactions on the Platform for analytical purposes. We also collect transaction-related data and information shared with our third-party partners, whose policies you should review separately.

Usage of Information

We use your personal data to provide services, manage transactions, handle disputes, send promotional communications, enhance your experience, prevent fraud, and fulfill legal obligations. You can opt out of marketing communications.

Sharing of Information

We may share your data internally with affiliates and corporate entities for service delivery and marketing. We may also disclose information to sellers, service providers, payment processors, logistics partners, and government agencies as required by law or to protect our rights and users’ safety.

Security Precautions

We use reasonable security measures to protect your data, including secure servers. However, internet transmissions are not completely secure. Users must protect their login credentials and understand the inherent risks of internet usage.

Data Deletion and Retention

You may delete your account via your profile settings or by contacting us. However, we may delay deletion due to pending transactions or legal reasons. We retain personal data only as long as necessary or legally required. Some anonymized data may be retained for analysis.

Your Rights

You may access, update, or correct your personal data through your account settings.

Consent

By providing your information, you consent to its collection and processing as per this Privacy Policy. If you provide third-party data, you confirm your authority to do so. You may withdraw your consent by contacting our Grievance Officer with the subject line “Withdrawal of consent for processing personal data.” Note that such withdrawal is not retroactive and may limit service availability.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices or legal requirements. Please review it periodically. We may notify you of significant updates as required by law.